What information needs to be verified?

What information needs to be verified?

A member from our support team will contact your card-issuing bank to verify that the billing name, address and phone number on your order are the same as what your bank has on file for you. There are also times when we may need to speak with you directly over the phone to confirm the order was placed by you.

If we need further information or if anything does not match, we will contact you by email or phone. If your order cannot be verified within 5 business days, it will automatically be canceled. All orders are subject to address verification.