Items that are Not Returnable

Items that are Not Returnable

Amputee Store does not accept returns of the following products:
  •         Opened Skin Care and Skin Repair products such as, but not limited to Lotions, Balms, Antiperspirants, etc.
  •         Opened Prosthetic Shrinkers
  •         Any product regardless of unopened, more than 90 days after delivery
  •         Any product missing the serial number or UPC
  •         Gift cards

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