Is there a time limit on returns?

Is there a time limit on returns?

All products to be returned must be returned within 90 days from the delivery date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer in order to receive a full refund (less initial shipping charges).

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    • How does the returns process work?

      To complete your return, we require only one of the following documents to identify your package: Receipt or proof of purchase Packing Slip Print out of the email received when you first placed your order Add one of the above identifying documents to ...
    • Complete Return Policy with Instructions

      Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your Amputee Store purchase, you can return your eligible items within 90 days of the original ship date. Items in new condition (unopened/unworn/unwashed) ...
    • How long does it take for me to get a refund?

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Your refund will be processed and a credit will ...
    • Items that are Not Returnable

      Amputee Store does not accept returns of the following products:         Opened Skin Care and Skin Repair products such as, but not limited to Lotions, Balms, Antiperspirants, etc.         Opened Prosthetic Shrinkers         Any product regardless of ...