Urgent issues
Oh, no! I entered my address incorrectly on my order. How do I change it?
As long as you contact us before your order leaves our warehouse, we’ll be able to correct your address for you! If you’ve just finished placing your order, please contact the Amputee Store immediately if you need to change your shipping address. ...
The tracking info says that my package was "delivered,” but I haven’t received it! What should I do?
First, please check all possible areas that your courier may have left your package (i.e. mailroom, corridor, back door, etc.). Also it's not uncommon for your neighbor to receive your package as a courtesy and we strongly suggest checking with your ...
Oops! I accidentally placed my order with Economy Free Shipping, but I need my order faster!
If you’ve just finished placing your order, please contact the Amputee Store immediately, if you need to change or cancel your order. Please Contact Us through our email form and include your name, email address, order number and revised shipping ...
Oops! I accidentally placed my order with the incorrect shipping address. What should I do?
If you’ve just finished placing your order, please contact Amputee Store immediately if you need to change or cancel your order. Please Contact Us through our email form and include your name, email address, correct shipping address and order ...