What information needs to be verified?
A member from our support team will contact your card-issuing bank to verify that the billing name, address and phone number on your order are the same as what your bank has on file for you. There are also times when we may need to speak with you ...
How do I contact PayPal?
You can contact PayPal at 888-221-1161 from Monday to Friday, 4am to 10pm Pacific Time; or Saturday to Sunday, 6am to 8pm Pacific Time. Their website is paypal.com.
What is address verification?
Address verification is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge. Our verification team will contact your card-issuing bank to verify that the billing name, address and ...
Why is my debit/credit card declined?
A credit or debit card can decline for many reasons, such as an incorrect card number or expiration date or a daily limit. Authorization is conducted by an automated system, and we are usually not given the exact reason. If your credit or debit card ...
When placing an order I get an error message stating that there has been an authorization failure. What went wrong?
Please double check the credit card number and expiration date on your card. It's also very important that you provide the correct Billing Address that your credit card company has on file. Please be aware that AmputeeStore.com currently accepts ...