Oops! I accidentally placed my order with the incorrect shipping address. What should I do?

Oops! I accidentally placed my order with the incorrect shipping address. What should I do?

If you’ve just finished placing your order, please contact Amputee Store immediately if you need to change or cancel your order.  

Please Contact Us through our email form and include your name, email address, correct shipping address and order number. Once your form is submitted, our fulfillment center instantly receives an alert to cancel or change your order. 

Please be advised that some orders are shipped very soon after placement and it may not always be possible to cancel or modify an order.
 If more than two hours have passed, chances are high that our expert packers have already packed and shipped your order!

In either case, please send us an email through Contact Us so that we can help get your order to you.

    • Related Articles

    • Oops! I accidentally placed my order with Economy Free Shipping, but I need my order faster!

      If you’ve just finished placing your order, please contact the Amputee Store immediately, if you need to change or cancel your order.   Please Contact Us through our email form and include your name, email address, order number and revised shipping ...
    • What are your Shipping Rates?

      You have two options to calculate your shipping costs: 1.  Estimated:  Add items to your shopping cart and view the estimated shipping costs. 2.  Actual: Add items to your shopping and proceed to checkout, add your shipping address and view actual ...
    • How much is shipping within the USA?

      Orders over $85 can ship FREE within the United States (7-10 business days), otherwise all shipping and handling fees are calculated based on weight, address and method of delivery.  Please read our Shipping Policy.
    • What are your shipping cut off times?

      Free Economy Shipping (7-10 business days) Economy shipping transit time ranges between 7-10 business days. No Saturday delivery. Possible shipping methods include UPS SurePost, UPS Ground, USPS First Class Mail and USPS Priority Mail. We offer free ...
    • How do I take advantage of FREE Economy Shipping?

      1. Place at least $85 worth of products in your shopping cart. 2. Proceed to checkout. 3. Ship your items to a valid US address. 4. Select "Economy Shipping" as your shipping speed.* 5. Place your order, and enjoy the free shipping! *Once your items ...