Items that are Not Returnable

Items that are Not Returnable

Amputee Store does not accept returns of the following products:
  •         Opened Skin Care and Skin Repair products such as, but not limited to Lotions, Balms, Antiperspirants, etc.
  •         Opened Prosthetic Shrinkers
  •         Any product regardless of unopened, more than 90 days after delivery
  •         Any product missing the serial number or UPC
  •         Gift cards

    • Related Articles

    • Wrong or Missing Items

      If you received the wrong item or an item you didn't order, please contact us to initiate a replacement. If you're missing an item, check the packing slip that was included with your shipment. In order to fill your order quickly with items already ...

    • How does the returns process work?

      To complete your return, we require only one of the following documents to identify your package: Receipt or proof of purchase Packing Slip Print out of the email received when you first placed your order Add one of the above identifying documents to ...

    • Calculating Your Refund

      Our policy lasts 90 days. We do not charge restocking fees if your order is returned unopened, unworn, in the state you received it, and in the original packaging, within 90 days of delivery.  If the product's hygiene seal has been damaged and the ...

    • Return Policy Overview

      Our policy lasts 90 days. We do not charge restocking fees if your order is returned unopened, unworn, in the state you received it, and in the original packaging, within 90 days of delivery.  If the product's hygiene seal has been damaged and the ...

    • Complete Return Policy with Instructions

      Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your Amputee Store purchase, you can return your eligible items within 90 days of the original ship date. Items in new condition (unopened/unworn/unwashed) ...