How long does it take for me to get a refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Your refund will be processed and a credit will automatically be applied to your original method of payment within 14 days
*Note: It may take a few days until your bank posts the refund to your account.
There is often some processing time before a refund is posted. If you’ve checked your bank or credit card statement and you still have not received your refund yet, please contact us.
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Calculating Your Refund
Our policy lasts 90 days. We do not charge restocking fees if your order is returned unopened, unworn, in the state you received it, and in the original packaging, within 90 days of delivery. If the product's hygiene seal has been damaged and the ...
Complete Return Policy with Instructions
Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your Amputee Store purchase, you can return your eligible items within 90 days of the original ship date. Items in new condition (unopened/unworn/unwashed) ...
I want to return my purchase! What is the next step?
Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your Amputee Store purchase, you can return your eligible items within 90 days of the original ship date. Items in new condition (unworn/unwashed) can be ...
What is your exchange policy?
We do not offer exchanges, if you are exchanging a product for a different size. Please return the original product for a refund and then place another order for the product size you need. You do not have to wait for us to receive the original order ...
How does the returns process work?
To complete your return, we require only one of the following documents to identify your package: Receipt or proof of purchase Packing Slip Print out of the email received when you first placed your order Add one of the above identifying documents to ...