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What is your exchange policy?
We do not offer exchanges, if you are exchanging a product for a different size. Please return the original product for a refund and then place another order for the product size you need. You do not have to wait for us to receive the original order ...
Complete Return Policy with Instructions
Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your Amputee Store purchase, you can return your eligible items within 90 days of the original ship date. Items in new condition (unopened/unworn/unwashed) ...
Wrong or Missing Items
If you received the wrong item or an item you didn't order, please contact us to initiate a replacement. If you're missing an item, check the packing slip that was included with your shipment. In order to fill your order quickly with items already ...
How does the returns process work?
To complete your return, we require only one of the following documents to identify your package: Receipt or proof of purchase Packing Slip Print out of the email received when you first placed your order Add one of the above identifying documents to ...
Is there a time limit on returns?
All products to be returned must be returned within 90 days from the delivery date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer in ...